Description
In recent years, the rideshare industry has experienced exponential growth.
This is primarily due to rapid technological advancements and the increasing
popularity of apps like Uber and Lyft.
These apps are successful because they offer features that today’s consumers require —convenience, safety,
and immediacy.
However, future challenges are anticipated for rideshare companies regarding customer
experience, cybersecurity, intensified competition, technological transformations, and others.