The Success Stories of our Customers
Emergia and GoContact: Emotional Experience Company
Prosegur and GoContact:
Security in Omnichannel Service
Worten, Manpower TBO and GoContact: “Worten always” and through any channel
The results of those who
switched to GoContact
More than 40% reduction in campaign implementation costs by the diminished dependence on IT resources
Agility on a day-by-day basis
Savings of 32% on technical human resources in order to maintain reporting, IVRs, campaigns and other daily operations
Increased efficiency by more than 20%. Call time reduction by 15% to 20%.
Increased Voicemail detection by 95%. More leads delivered by the Predictive Dialer
on the ROI
Pricing model with the invoicing based on the maximum monthly peak of licenses, representing savings of 26% on operating costs when compared to the traditional market
The Power of
Automating 70% of the responses to frequent requests and repetitive tasks so that agents can focus on more complex matters
Reduction of the Average Call Time
Extra Costs avoided
Average Call Time
Join the leaders of
We believe that our customers' success is achieved with consultancy support and a daily follow-up.
Breathing your business' environment and spirit is what allows us to provide the best solutions.