clientes

The Success Stories of our Customers

Find out how the Customer Service leaders are using the GoContact platform to transform efficiency in ROI.

Customers

MDS and GoContact: Protecting Your World is Our Ambition!

TAAG and GoContact: We make dreams take-off

3eriza and GoContact: customer-tailored solutions

Future Healthcare and GoContact: The Future Today!

Gocontact - New logo UCALL

Ucall and GoContact: #AllOn

Generali and GoContact: Lifetime Partners

Emergia and GoContact: Emotional Experience Company

José de Mello Saúde and GoContact:
Humanize and personalize contact with customers.

Worten, Manpower TBO and GoContact: “Worten always” and through any channel

Prosegur and GoContact:
Security in Omnichannel Service

The industry’s leaders have already chosen GoContact

The results of those who
switched to GoContact

Configuration Autonomy

More than 40% reduction in campaign implementation costs by the diminished dependence on IT resources

Agility on a day-by-day basis

Savings of 32% on technical human resources in order to maintain reporting, IVRs, campaigns and other daily operations

Increased
Efficiency

Increased efficiency by more than 20%. Call time reduction by 15% to 20%. Increased Voicemail detection by 95%. More leads delivered by the Predictive Dialer​

Direct effect
on the ROI

Pricing model with the invoicing based on the maximum monthly peak of licenses, representing savings of 26% on operating costs when compared to the traditional market.

The Power of
Artificial Intelligence

Automating 70% of the responses
to frequent requests and repetitive tasks
so that agents can focus on more
complex matters.

40% on
Cost
Reduction

20%
Increase
of Efficiency

20% of
Extra Costs
Avoided

15%
Reduction of the Average Call Time

Join the leaders of
Customer Service

We believe that our customers' success is achieved with consultancy support and a daily follow-up.
Breathing your business' environment and spirit is what allows us to provide the best solutions.