clientes

The Success Stories of our Customers

Find out how the Customer Service leaders are using the GoContact platform to transform efficiency in ROI.

Clientes

Clients

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Prosegur and GoContact:
Security in Omnichannel Service

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Worten, Manpower TBO and GoContact: “Worten always” and through any channel

The industry’s leaders have already chosen GoContact

The results of those who
switched to GoContact

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Configuration Autonomy

More than 40% reduction in campaign implementation costs by the diminished dependence on IT resources

Agility on a day-by-day basis

Savings of 32% on technical human resources in order to maintain reporting, IVRs, campaigns and other daily operations

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Increased
Efficiency

Increased efficiency by more than 20%. Call time reduction by 15% to 20%.
Increased Voicemail detection by 95%. More leads delivered by the Predictive Dialer

Direct effect
on the ROI

Pricing model with the invoicing based on the maximum monthly peak of licenses, representing savings of 26% on operating costs when compared to the traditional market

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The Power of
Artificial Intelligence

Automating 70% of the responses to frequent requests and repetitive tasks so that agents can focus on more complex matters

40% on
Cost
Reduction

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20%
Increase
of Efficiency

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20% of
Extra Costs
avoided

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15%
Reduction of the Average Call Time

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Join the leaders of
Customer Service

We believe that our customers' success is achieved with consultancy support and a daily follow-up.
Breathing your business' environment and spirit is what allows us to provide the best solutions.