We have the right solution
for your Contact Center

A flexible model and adaptable to your business fluctuations.
Our invoicing is based on the peak of monthly licenses,
for a minimum of 10 licenses.


For medium
sized BPOs


For large BPO


For BPOs with
Global Operations

The results of those who
switched to GoContact

Configuration Autonomy

More than 40% reduction in campaign implementation costs by the diminished dependence on IT resources

Agility on a day-by-day basis

Savings of 32% on technical human resources in order to maintain reporting, IVRs, campaigns and other daily operations


Increased efficiency by more than 20%.
Call time reduction by 15% to 20%

Direct effect
on the ROI

Pricing model with the invoicing based on the maximum monthly peak of licenses, representing savings of 26% on operating costs when compared to the traditional market.

The Power of
Artificial Intelligence

Automating 70% of the responses
to frequent requests and repetitive tasks
so that agents can focus on more
complex matters.

40% on

Increase of

20% of
Extra Costs

Reduction of the Average Call Time

“At GoContact, we found the right partner capable of meeting the requirements we established for the operational and technological transformation of the Contact Center CUF. The platform implementation was a successful case at José de Mello Saúde, with no records of any occurrence or unavailability, due to GoContact’s high-capacity for planning, monitoring and executing, resulting in visible operational and financial gains.”

Gonçalo Teixeira

Customer Service Center Manager
at José de Mello Saúde

Place the Customer in the
Core of your Contact Center

We believe that our customers' success is achieved with consultancy support and a daily follow-up.
Breathing your business' environment and spirit is what allows us to provide the best solutions.