An intuitive IVR for you
and your Customers

With GoContact, an IVR can be designed, configured and activated with total operational autonomy,
even in the most complex flows.

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The most Complex Flows,
Designed in a Simple manner

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Forget the complexity of traditional Contact Center platforms. With GoContact you will have a visual IVR builder which even employees without technical knowledge are able to create, configure and activate an IVR that facilitates customer service and improves call distribution.

Drag and Drop interface

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Build service flows in a Drag and Drop interface that allows you to view the structure of your IVR tree and the final structure of the flow.
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“GoContact allows configuring a multi-level IVR so that customers can be assisted by the most suitable agent.”

Hélder Gama

Senior Coordinator
Contact Center Unit - Manpower TBO

Senior Coordinator
Contact Center Unit - Manpower TBO

Automate your Inbound Service
with total Autonomy

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Your customers can verbalize their requests in the IVR and our Voice Assistant – with Machine Learning, Speech Recognition and Text to Speech features – will process those requests and forward them to the proper agent. Optimize your customers’ experience and reduce waiting times.
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Autonomy managing your Contact Center.

We believe that our customers' success is achieved with consultancy support and a daily follow-up.
Breathing your business' environment and spirit is what allows us to provide the best solutions.