Partner
of Choice for Business Process Outsourcing

If you want to reduce technological complexity
in your Contact Center Operation and boost
control, performance and efficiency,
you came to right place.

With GoContact,
you will be in good company

The results of those who
switched to GoContact

Configuration Autonomy

More than 40% reduction in campaign implementation costs by the diminished dependence on IT resources

Agility on a day-by-day basis

Savings of 32% on technical human resources in order to maintain reporting, IVRs, campaigns and other daily operations

Increased
Efficiency

Increased efficiency by more than 20%.
Call time reduction by 15% to 20%

Direct effect
on the ROI

Pricing model with the invoicing based on the maximum monthly peak of licenses, representing savings of 26% on operating costs when compared to the traditional market.

The Power of
Artificial Intelligence

Automating 70% of the responses
to frequent requests and repetitive tasks
so that agents can focus on more
complex matters.

40% on
Cost
Reduction

20%
Increase
of Efficiency

20% of
Extra Costs
Avoided

15%
Reduction of the Average Call Time

Convert efficiency into ROI for the
benefit of your Contact Center

We believe that our customers' success is achieved with consultancy support and a daily follow-up.
Breathing your business' environment and spirit is what allows us to provide the best solutions.