Reports & analytics
in real time
you will be in good company
These are some of the companies that already use GoContact for their Customer Service
The results of those who
More than 40% reduction in campaign implementation costs by the diminished dependence on IT resources.
Agility on a
Savings of 32% on technical human resources in order to maintain reporting, IVRs, campaigns and other daily operations.
Incremento em mais de 20%. Call time reduction by 15% to 20%.
on the ROI
Pricing model with the invoicing based on the maximum monthly peak of licenses, representing savings of 26% on operating costs when compared to the traditional market.
The Power of
Automating 70% of the responses
to frequent requests and repetitive tasks so that agents can focus on more
“As for ManpowerGroup Solutions, GoContact’s developments and parametric settings allowed optimizing the work of our operational and IT teams, ensuring a timely performance and in line with our customer’s business needs.
of ManpowerGroup Solutions
Convert efficiency into ROI for the
benefit of your Contact Center
We believe that our customers' success is achieved with consultancy support and a daily follow-up. Breathing your business' environment and spirit is what allows us to provide the best solutions.