Release notes
GoContact 24.22
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Overview
Release Version – 24.22
This release includes:
- Enhancements
- Bug fixing
Enhancements
Databases endpoint
- Integrators are now able to set a database as exclusive when creating an outbound campaign database via API so that they can programmatically enforce the exclusive behavior.
Updates
WebChat messages
- The option to close a conversation will only be available if there are no outbound messages waiting to be processed.
Tickets counters
- The API can now block any changes that would set a ticket to any new, open, or pending status when it is in the merged state.
Bug Fixing
Propagations
Validation Error
- Fixed an issue where the API endpoint failed to retrieve ticket information when an auto-reply was triggered.
Scripts
- Resolved an issue where the script failed to load due to math formulas referencing unavailable elements.
Scripts Call recording
- Users can now reliably trigger the ‘Record Call’ function in automatic campaigns (Power Dial or Predictive) using script logic.
CRM
- Outcome filters now return results from all campaigns or queues that use the same outcome.
Dialer
- The service query timeout has been increased to 60 seconds to prevent errors during Hopper build.
