With more than 15 years of experience in the Customer Experience sector, and a pandemic, Miguel Villaescusa takes over the management of Transcom in Spain. After a year in that position, he sits down with Rui Marques to tell us all about this journey.
What will you find?
An interview where Miguel Villaescusa, Country Manager Spain at Transcom, tells Rui Marques, CEO at GoContact a Broadvoice company, how they have lived and are managing the changes brought by the pandemic at Transcom, the future of the industry, the experience of work with the GoContact solution, among other topics.
