Oscar Velasquez, Konecta's Country Manager, tells us about his vision for Konecta, the role of technology in the company's operations and the multifunctional challenges Konecta faces as a mature company.
Oscar Velasquez, an international manager, also tells us about his challenges at Konecta.
What will you find?
In this interview between Konecta and GoContact, you'll find out more about the challenges and operational AI initiatives that have helped Konecta to consolidate and grow as one of the most important Contact Centers in the region.
Enjoy the interview!
