20 years of experience in the Contact Center & BPO industry endorse Raquel Carnicero. In these two decades, Raquel has developed various roles in various companies. Today she is Director of the Contact Center at Grupo Empresarial Inmark and manages teams and operations in 5 countries.
What will you find?
On this occasion, Rui Marques, CEO of GoContact and Raquel Carnicero, Director of Contact Center at Grupo Empresarial Inmark address such relevant topics as the evolution of the industry, the opening of markets, the involvement of technology in customer service and care processes. and team management.