You are currently viewing Alberto Vielba, Director of BPO and Contact Center at Madison

Alberto Vielba, Director of BPO and Contact Center at Madison

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Through this exclusive and intimate conversation, Alberto Vielba, BPO Contact Center Director in Madison, responds to topics such as the involvement of Artificial Intelligence in the BPO industry and Madison's commitment to these emerging technologies, how control has been and is and remote team and business management, as well as his vision of the sector in the short and long term. Meet Alberto and discover his experiences and experiences within the BPO Contact Center world.

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