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5 tips to improve customer satisfaction through employee motivation

Description

The secret of most companies' success is to have satisfied and loyal customers. Customer satisfaction has become one of the most decisive factors for the growth of any business. However, in order to have satisfied customers it is very important not to neglect employees’ satisfaction and motivation, since they represent the companies' face approaching the customer.

That being said, in this eBook, we are going to analyze the importance of employee satisfaction and its influence on Customer Experience.

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