Speech Recognition in the Banking sector

Find out how to get the best out of an ASR (Speech Recognition) to promote the relationshipwith the client.


Artificial Intelligence has simplified and changed routine tasks with the aim to provide faster and more practical information. Through an ASR (Automatic Speech Recognition) it is possible to convert speech from a recorded audio to text, identifying and processing the human voice. This functionality is used to identify a person's words or authenticate a person's identity.

ASR, as the designation implies, is voice recognition in which the system recognizes the keywords it hears through computer processing and passes the vocal guide corresponding to those keywords.

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