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César López, CEO Iberia and LATAM at GSS Grupo Covisan

In an intimate interview, with a personal and professional touch, César López, CEO of Iberia and LATAM at GSS Grupo Covisan, responds to topics such as the involvement of Artificial Intelligence in the BPO industry, what the two markets he directs are like; differences and similarities, what has been and is being its strategy in a time of changes and adaptations, and its vision of the sector, reinforced by a background of more than 20 years in GSS Grupo Covisan. Discover César López, his experience, opinion, and vision of the current situation in the BPO industry.

What will you find?

In an intimate interview, with a personal and professional touch, César López, CEO of Iberia and LATAM at GSS Grupo Covisan, responds to topics such as the involvement of Artificial Intelligence in the BPO industry, what the two markets he directs are like; differences and similarities, what has been and is being its strategy in a time of changes and adaptations, and its vision of the sector, reinforced by a background of more than 20 years in GSS Grupo Covisan. Discover César López, his experience, opinion, and vision of the current situation in the BPO industry.

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