Through contact center operations such as outbound campaigns and channel automation such as tickets, NGOs can increase the quality of their operations while increasing awareness and donations.
Descripción Después de unos años de incertidumbre e inestabilidad debido a la pandemia, las empresas sienten reflejada esa incertidumbre y poca estabilidad en sus negocios, lo que hace con que…
Description The sectors that use services provided by Contact Centers and BPOs are changing. It is important to point out that despite the financial, telecommunications and insurance sectors being the…
Descripción Después de unos años de incertidumbre e inestabilidad debido a la pandemia, las empresas sienten reflejada esa incertidumbre y poca estabilidad en sus negocios, lo que hace con que…
Description Informally, we call customer service pains the aspects that hinder the performance of operational work in a Contact Centre and the delivery of an excellent customer experience. These pains…
GoContact is a company
that develops innovative IPBX and Contact Center software,both in the cloud
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EMEA
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