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Logistics Challenges: How do contact centers contribute to supply chain effectiveness?

In this eBook, find out how contact centers act as an essential link between the Logistic company and customers.

Description

The supply chain, an interconnected system of companies and processes that deliver a product or service to the end consumer, is undergoing a significant transformation, as highlighted in a KPMG report. Digitalization, artificial intelligence and the search for greater resilience are factors that are redefining the way companies operate. 

In this context, supply chain efficiency and agility are now more important than ever. The increasing complexity of operations, the pressure for faster deliveries, and the need to keep up with changing consumer preferences require innovative and integrated solutions. 

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