Alejandro González Bedoya, CEO at Stream Mobile and Ada 360 consulting services.
Alejandro has been in charge of 3 companies for just over 10 years, a totally challenge for him, but his ability to organize, lead and empathize with the market and above all, with his teams, make the challenge a success.
What will you find?
A conversation where not only the customer experience is discussed, but also important issues such as the employee experience, their motivation and growth within companies, the potential and resilience of professionals in this sector and, therefore, the importance of talent retention.
And how could it be otherwise, a part of the interview is dedicated to the current and future of the industry, the new trends and ways of working that are giving way to concepts that were not expected in this sector.