Nibaldo Takahashi talks about the importance of the transformation of the contact center sector and the role of technology in this process.
With an extensive career that has taken him from the telecommunications sector to the contact center industry, Nibaldo Takahashi shares his perspective on the industry and the importance of technology.
What will you find?
In this interview, conducted by Rui Marques, CEO of GoContact, you will find a range of topics such as Nibaldo's vision of the BPO sector, the value of business growth and the importance of investing in companies.
Enjoy the interview!
