Discover the New Feature for GoContact: A Salesforce Plugin
GoContact now integrates with Salesforce, the world's leading Customer Relationship Management (CRM) platform, so customers who use the CRM in their daily operations can receive and make calls directly in Salesforce.
In the world of instant communications, WhatsApp has become a powerful tool for businesses wanting to connect with their customers.
It is common to call a customer service line and hear different menu options, such as: "For new accessions, press 1.” “If you are already a customer, press 2.” “To hear your account balance, press 3.” “For readings, press 4.” “For other matters, press 9.”
Now more than ever, customer experience plays a key role in the success of a business, and the technological advancements of chatbots such as Chat GPT-4 are revolutionizing how companies interact with their customers.